Testimonials - What Customers Say

Our Business

Icon is an independent contractor for all of your ISP, OSP, PBX, and engineering needs in the telecommunications industry. But we're more than that. We're your partners. We've built our business on character and competence—the very heart of trustworthiness.

Learn more about our services

Our People

Our people are knowledgeable, friendly, and committed to doing things right. We'll take care of you from start to finish. Our personnel are continually trained to install and test the latest technologies. We insist on employees providing excellent quality workmanship for our customers. Our many years of experience in the telecommunications field has led to Icon having recognition for its comprehensive installation, implementation and management expertise. This knowledge and experience allows our people to be highly innovative and responsive to the unique needs of our customers.

Read several innovation case studies

Our Guarantee

The long and short of our guarantee is that we will win your trust. We are your partners. Whether we're consulting, installing, engineering, or helping you find hard-to-find products for less, we take our job seriously and guarantee that the work will be done right, and that you'll be treated as a partner. We want to win your trust. If we don't know an answer, we'll find it. We do it right the first time or we do it again until it's right.

See what's important to us.
Read our Core Values.

Trustworthy

We define trustworthiness as character and competence. Icon is built on a standard of honesty, professionalism and training. You can depend on us to take care of you. Every time.

Friendly

Being friendly is a natural result of loving what we do. We're personable, easy to work with, and happy to be there. Sometimes we even whistle while we work.

Innovative

Icon believes that innovation is just good thinking. Training and experience put us in a prime position for problem-solving. Have an unsolvable problem? Try us.

Smart

We learn quickly. We adapt. We can see a project's end from its beginning. We know our stuff and we know how to work with others who know their stuff. Pretty smart.

“You and your team did a great job on this installation. Knowing that we will get a smooth, problem free installation gives us great confidence.”

William Martine | Transport Engineering Manager | Windstream Communications

“I had zero issues to address and have had one of the best experiences of my career working with you. It is not often we get to raise the flag and salute a truly professional effort from start to finish.”

Jeffrey Kirchbaum | Transport Engineer II | Windstream Communications

“Darryl, just wanted to let you know that we appreciate Blaine's "over and above the call of duty" effort to do the site surveys for us in New Hampshire this week. He just came off of a two week stay in the Bahamas and was more than willing to go to New Hampshire. He does great work for you and I truly enjoy working with him.”

Bob Kanar | Project Manager | CYAN

“The job done by Darryl with ICON Communications was nothing less than amazing. Due to his knowledge and physical labor, the major fiber ring conversion started on Monday night and completed on Thursday morning went without a mistake. It was a real privilege to work with Darryl and see the end result of this project. He communicated his intentions well and always with the best interest of CenturyTel, and its customers in mind. I feel that having access to Darryl and ICON communications is an asset to all of us at CenturyTel.

Tandell Curtis | Central Office Technician | CenturyTel