Training
On all various types of equipment we install. In most instances we are required to get certified. Our employees are sent to get trained and certified. We make sure that all our employees are trained the latest technologies.
Our people are trained on every type of equipment we install. In most instances certification is required to install equipment. Our employees are sent to get trained and certified. We make sure that all our employees are trained in the latest technologies, and stay current in older ones.
Thinking
One of our greatest strengths is our ability to think. We're trained problem-solvers who know when and how to ask the right questions and the pitfalls to avoid. When you need installation, testing, cutting into service, upgrades, migration or the decommissioning of existing equipment, you want someone on your side who knows what they're doing. Someone who can think.
Caring
Another quality that can be rare in today's telecom market is to find a company that truly cares both about what they're doing and the customers they serve. At Icon we will do it until it's right, because we care.
Doing it right
In this industry there's no room for mistakes. Our staff is trained in the latest technology and processes to guarantee you we will do the job right. From the very beginning we know what to ask and how to prepare. Trust us to get in and get the job done the right way. Every time.
End-to-end service
From engineering upgrades of new and existing equipment to cutting into service and testing, Icon takes care of every need from start to finish. Because we know the telecom industry and its needs from end-to-end, we can service our customers smoothly from end-to-end, and anywhere in between.
Knowing our stuff
You can be confident that we know our stuff. It is our passion to know the most and provide the best service available. We're not coming from another, semi-related industry. We have been doing this work and doing it well since 1995. Trust us more because we know our stuff.
